Health Disclaimer
Effective 2026-06-14. Hello Mac is designed for everyday coaching and tracking, not medical care.
Not medical advice
Hello Mac does not provide medical advice, diagnosis, treatment, prescriptions, clinical monitoring, emergency support or a professional patient-clinician relationship. Information from Mac is general coaching support based on the information you provide.
Talk to a professional
Speak to a qualified doctor, dietitian, pharmacist, physiotherapist or other appropriate professional before making significant changes to diet, medication, exercise, weight loss, supplements or treatment plans, especially if you have a medical condition.
Higher-risk situations
Do not rely on Hello Mac for eating disorders, pregnancy, diabetes, heart disease, kidney disease, severe allergies, gastrointestinal disease, mental health crisis, under-18 nutrition, post-surgery recovery, prescribed diets, GLP-1 medication management, or any symptoms that are new, severe or worsening.
Emergencies
Hello Mac is not monitored for emergencies. If you may be in immediate danger or need urgent medical help, contact local emergency services immediately. In the UK, call 999 for emergencies or 111 for urgent non-emergency medical advice.
Nutrition estimates
Meal recognition, calorie estimates, macro estimates, weight trends and coaching notes can be inaccurate or incomplete. Use your judgement and verify information where accuracy matters.